Dear Francesca,
I hope this email finds you well. I have been wanting to write to you regarding our experience. I apologize for the delay, due to personal happenings.
As you know, we recently met you during our son’s purchase. We thank you for your professional expertise, your knowledge, your flexibility, and your kindness and support from beginning to end of the process. In review, the only thing we would have changed is we should’ve used your loan officer recommendation during our transaction.
We look forward to doing business with you in the near future. We could not have had a better experience.
We thank you kindly and send warm regards,
Ellie, Avi and Yosi
Life is like a bank, good deposit, good return!